Privacy Policy

1. Who we are

GMD Electrical ("we", "us", "our") is a specialist electrical contractor operating across Central Scotland. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us at [email protected].

2. What data we collect

We may collect the following personal data when you use our website or contact us:

• Identity data: your name.
• Contact data: email address and telephone number.
• Enquiry data: details of the service you are enquiring about and any message you send us.
• Technical data: IP address, browser type, and pages visited (collected automatically via server logs).

We do not collect sensitive personal data (such as health information or financial details) through this website.

3. How we use your data

We use your personal data for the following purposes:

• To respond to your enquiry or quote request.
• To provide the electrical services you have requested.
• To comply with legal obligations.
• To improve our website and services.

Our lawful basis for processing your data is legitimate interests (responding to enquiries and providing services) and, where applicable, contract performance.

4. How we share your data

We do not sell, rent, or trade your personal data. We may share it with trusted third-party service providers who assist us in operating our website and business (such as our website platform provider), subject to appropriate data processing agreements. We will never share your data with third parties for their own marketing purposes.

5. How long we keep your data

We retain enquiry and contact data for up to 3 years from the date of last contact, after which it is securely deleted. If you become a customer, we may retain relevant records for up to 7 years to comply with legal and tax obligations.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (the "right to be forgotten"), where applicable.
• Restrict or object to our processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Cookies

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure.

9. Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.